You live in a compound house. You are woken up in the middle of your Sunday afternoon nap, the one that follows that heavy bowl of fufu and assorted meat light soup, to shouting and screaming. You pick up your togas and singlet and head out to find out the cause of all the ruckus. You are met with the startling sight of your neighbor’s wife’s neck in the fierce grip of a heavily made-up young lady who is sporting neat corn row braids, a pair of very beautiful heels and some heavy perfume.
This particular neighbor’s wife has been a thorn in your flesh. She always brags about how her husband has built her a salon, and never fails to remind you that all you have ever contributed to your wife’s fried yam business is a wooden table and a spatula.
In the midst of all the yelling, you are able to gather that the angry visitor was charged a whooping thousand cedis by your neighbor’s wife, who promised to make her look like Kim Kardashian or Serwaa Amihere by providing her with a 360 frontal 22 inch wig, only to disappoint the customer by producing a cheap synthetic 10 inch blunt cut wig that most likely cost less than 50 cedis.
As much as you dislike your neighbor’s wife, this is not the time to encourage the young lady to take off her earrings and heels and‘show her two things’. You also cannot go back to bed and leave her at the mercy of the young lady who looks ready to rearrange her face. You know very well that your neighbor’s wife has been bleaching, so even a slight beating would have disastrous consequences.
You should advise the young lady to take the matter to court.
Yes, Ghanaian law protects her right to receive her money’s worth for the wig she bought. Section 8, subsections 1 and 2, of the Sale of Goods Act, 1962 (Act 137) indicates the fundamental obligations of a seller:
In a sale where there are specific goods involved, ie, goods which the buyer has already seen and approved of, it is the obligation of the seller to deliver those exact goods to the buyer.
Where the goods in question are unascertained goods, which include goods purchased based on a picture or description, such as buying on Afrisoko, Jumia or Kikuu, the seller is expected to deliver goods substantially corresponding to the description or sample by which they were sold.
If the young slay queen bought the hair based on a picture she saw on Jumia, or based on the word or description of the older woman, she is entitled to a product which is substantially similar to the description or picture she saw, if not the exact same thing.
Even if she saw another one of your neighbor’s wife’s customers wearing a similar wig, and based on that, made the order for the unit, she is entitled to receive a product which corresponds substantially to the sample.
A synthetic 10 inch blunt cut wig is not substantially similar to a 22 inch wig with a 360 frontal. Your neighbor’s wife is in breach of her fundamental obligations as a seller under Section 8 of Act 137, and thus can be sued at law.
Do not leave the older woman to be beaten till she is black and blue and puffy-eyed; Ask the young lady to take her to court. She has a legitimate claim.